HOTTU TS09 True Wireless Earbuds – Quad Mic ENC, Low Latency & 35H Playtime
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HOTTU TS09 True Wireless Earbuds – Quad Mic ENC, Low Latency & 35H Playtime
Quad Mic ENC Noise Cancellation:
The HOTTU TS09 earbuds are equipped with advanced Quad Mic ENC technology, effectively reducing background noise for crystal-clear calls in any environment.
Low Latency Performance:
Designed for gamers and streamers, the low latency mode ensures synchronized audio with minimal delay, delivering a smooth gaming and video experience.
Deep Bass Sound Quality:
Enjoy powerful bass and balanced audio output, making your music, calls, and entertainment more immersive.
Stable Bluetooth Connectivity:
With advanced Bluetooth technology, these earbuds provide fast pairing, stable connection, and efficient power usage across all compatible devices.
Ergonomic & Comfortable Fit:
The lightweight in-ear design offers a secure and comfortable fit, ideal for long listening sessions.
Smart Touch Controls:
Control music, calls, and voice assistants easily with responsive touch controls on the earbuds.
Long Battery Life:
With up to 35 hours of total playtime using the charging case, stay connected and entertained throughout the day.
Portable Charging Case:
The compact case ensures easy portability and provides additional power on the go.
Auto Pairing Convenience:
Automatically connects to your device when removed from the case for a seamless user experience.
Built for performance, clarity, and everyday convenience, the HOTTU TS09 True Wireless Earbuds are perfect for music lovers, professionals, and gamers.
Specifications
Model: TS09
Product Type: True Wireless Earbuds
Bluetooth Version: 5.4
Chipset: JL6973
Speaker: 13mm Driver
Earbuds Battery: 40mAh × 2
Charging Case Battery: 500mAh
Charging Time: Approx. 1.5–2 Hours
Total Playtime: Up to 35 Hours
Audio Feature: Deep Bass, ENC
Latency Feature: Low Latency Mode
Control Type: Touch Control
Design: In-Ear
Usage: Music, Calls, Gaming
What’s in the Box
Wireless Earbuds × 2
Charging Case × 1
Charging Cable × 1
Ear Tips × 3
User Manual × 1
Warranty Policy
All HOTTU products come with a 1-year warranty, covering technical faults only (excluding physical damage).
Warranty claims require:
- Original invoice or E-Warranty card.
- The product must be in unaltered condition (no tampering or unauthorized repairs).
The warranty period will continue from the original purchase date.
Note:
For all approved replacement or return cases, HOTTU will ship the replacement product to the customer free of charge (no outbound delivery fee).
However, the customer is responsible for delivering or sending the defective product to the nearest HOTTU warehouse, service center, or retail outlet for inspection. This can be done via:
- Courier service (at the customer’s expense), or
- In-person drop-off at an authorized HOTTU location.
Once the returned product is received and verified, the replacement unit will be dispatched to the customer without any delivery cost.
⚠️ Please note: Products sent without prior approval from our support team may be declined at our facility.
Conditions Where Replacement Is Not Applicable
Replacement or exchange will not be provided in the following cases:
- Dissatisfaction with product look, color tone, or sound quality of a defect-free item.
- Physical damage not reported within 24 hours of delivery.
- Electrical surge, user-inflicted damage, or liquid spillage.
- Product tampered, repaired by unauthorized persons, or misused.
- Pest, pet, or rodent damage, or exposure to extreme temperatures.
- Regular wear and tear from daily usage.
Return & Exchange Policy
At HOTTU, we are committed to delivering quality products and ensuring a smooth experience for all our customers. Please review our Return and Exchange Policy carefully before placing your order.
Return Policy
HOTTU does not offer product returns once an item has been delivered and unsealed/opened by the customer. We encourage all customers to review product details, specifications, and compatibility before confirming their purchase.
Exchange Policy
If your product shows any technical defect or manufacturing issue, you may request an exchange within 7 days of receiving your order, with a product of the same value or by paying the price difference. Exchange will only be processed after a physical inspection by our team.
Warranty/Exchange Conditions
A replacement is applicable if:
- The product is defective or malfunctioning.
- The product has missing accessories upon delivery.
- The product arrives physically damaged (must be reported within 24 hours of delivery).
If no fault or damage is found after inspection, the same product will be returned to the customer.
If the product or variant (color/model) is out of stock during the replacement process, an alternate product of equal value will be offered. Warranty coverage will continue from the original purchase date.
How to Request a Replacement
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Report your issue within the stipulated time:
- Technical or functional defect: within 7 days
- Physical damage or missing item: within 24 hours
- Share your Order ID and product photos/videos clearly showing the issue.
- Our support team will verify your claim within 48 business hours and guide you through the next steps.
To Submit a Claim or Report an Issue
If you’ve received a defective, damaged, or incorrect item, please contact our support team through any of the following channels:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Contact & Support
For any assistance regarding returns, replacements, or product issues, please contact:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Our team will respond within 24–48 business hours.
