HOTTU TS04 True Wireless Earbuds – Bluetooth 5.1, 20H Playtime & Hi-Fi Stereo Sound
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HOTTU TS04 True Wireless Earbuds – Bluetooth 5.1, 20H Playtime & Hi-Fi Stereo Sound
Bluetooth 5.1 Stable Connectivity:
The HOTTU TS04 True Wireless Earbuds are equipped with Bluetooth 5.1 technology, providing faster pairing, stable connections, and efficient power consumption for a seamless wireless experience.
20 Hours Total Playtime:
Enjoy up to 20 hours of total battery life with the charging case, allowing you to listen to music, make calls, and stay entertained throughout the day.
Hi-Fi Stereo Sound:
Experience rich Hi-Fi stereo sound with powerful bass and balanced audio, delivering immersive music, movies, podcasts, and gaming performance.
Crystal-Clear HD Voice Calls:
Built-in high-definition microphones ensure clear voice quality during phone calls, online meetings, and voice chats, even in everyday environments.
Smart Touch Controls:
Control music playback, answer or reject calls, activate voice assistants, and manage your audio effortlessly with responsive touch controls.
Comfortable In-Ear Fit:
The ergonomic in-ear design provides a secure and lightweight fit, making the earbuds comfortable for extended listening sessions.
IPX4 Water Resistance:
Designed with an IPX4 water-resistant rating, the earbuds are protected against sweat and light splashes, making them suitable for workouts and outdoor activities.
Fast Type-C Charging & Memory Pairing:
The USB Type-C charging case offers fast recharging, while memory pairing automatically reconnects the earbuds to your previously paired device for added convenience.
Built for comfort, reliability, and everyday performance, the HOTTU TS04 True Wireless Earbuds are the perfect companion for music, calls, work, travel, and daily entertainment.
Specifications
Model: TS04
Product Type: True Wireless Earbuds
Bluetooth Version: 5.1
Audio Feature: Hi-Fi Stereo Sound, Super Bass
Microphone: HD Voice Calling
Control Type: Touch Control
Water Resistance: IPX4
Playtime: Up to 20 Hours (with Charging Case)
Single Charge Playback: Up to 4 Hours
Charging Port: USB Type-C
Charging Time: Approx. 1 Hour
Charging Case Battery: 200mAh (with Protection IC)
Transmission Distance: Up to 10m
Design: In-Ear
Usage: Music, Calls, Gaming & Daily Use
What's in the Box
Wireless Earbuds × 2
Charging Case × 1
USB Type-C Charging Cable × 1
Warranty Card × 1
Warranty Policy
All HOTTU products come with a 1-year warranty, covering technical faults only (excluding physical damage).
Warranty claims require:
- Original invoice or E-Warranty card.
- The product must be in unaltered condition (no tampering or unauthorized repairs).
The warranty period will continue from the original purchase date.
Note:
For all approved replacement or return cases, HOTTU will ship the replacement product to the customer free of charge (no outbound delivery fee).
However, the customer is responsible for delivering or sending the defective product to the nearest HOTTU warehouse, service center, or retail outlet for inspection. This can be done via:
- Courier service (at the customer’s expense), or
- In-person drop-off at an authorized HOTTU location.
Once the returned product is received and verified, the replacement unit will be dispatched to the customer without any delivery cost.
⚠️ Please note: Products sent without prior approval from our support team may be declined at our facility.
Conditions Where Replacement Is Not Applicable
Replacement or exchange will not be provided in the following cases:
- Dissatisfaction with product look, color tone, or sound quality of a defect-free item.
- Physical damage not reported within 24 hours of delivery.
- Electrical surge, user-inflicted damage, or liquid spillage.
- Product tampered, repaired by unauthorized persons, or misused.
- Pest, pet, or rodent damage, or exposure to extreme temperatures.
- Regular wear and tear from daily usage.
Return & Exchange Policy
At HOTTU, we are committed to delivering quality products and ensuring a smooth experience for all our customers. Please review our Return and Exchange Policy carefully before placing your order.
Return Policy
HOTTU does not offer product returns once an item has been delivered and unsealed/opened by the customer. We encourage all customers to review product details, specifications, and compatibility before confirming their purchase.
Exchange Policy
If your product shows any technical defect or manufacturing issue, you may request an exchange within 7 days of receiving your order, with a product of the same value or by paying the price difference. Exchange will only be processed after a physical inspection by our team.
Warranty/Exchange Conditions
A replacement is applicable if:
- The product is defective or malfunctioning.
- The product has missing accessories upon delivery.
- The product arrives physically damaged (must be reported within 24 hours of delivery).
If no fault or damage is found after inspection, the same product will be returned to the customer.
If the product or variant (color/model) is out of stock during the replacement process, an alternate product of equal value will be offered. Warranty coverage will continue from the original purchase date.
How to Request a Replacement
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Report your issue within the stipulated time:
- Technical or functional defect: within 7 days
- Physical damage or missing item: within 24 hours
- Share your Order ID and product photos/videos clearly showing the issue.
- Our support team will verify your claim within 48 business hours and guide you through the next steps.
To Submit a Claim or Report an Issue
If you’ve received a defective, damaged, or incorrect item, please contact our support team through any of the following channels:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Contact & Support
For any assistance regarding returns, replacements, or product issues, please contact:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Our team will respond within 24–48 business hours.
