HOTTU TS02 Boom X True Wireless Earbuds – Quad Mic ENC, 40H Playtime & Deep Bass
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HOTTU TS02 Boom X True Wireless Earbuds – Quad Mic ENC, 40H Playtime & Deep Bass
Quad Mic ENC for Crystal-Clear Calls:
The HOTTU TS02 Boom X True Wireless Earbuds feature Quad Microphone Environmental Noise Cancellation (ENC) technology, reducing surrounding noise for clear and uninterrupted voice calls.
40 Hours Total Playtime:
Enjoy up to 40 hours of total playback with the charging case, allowing you to listen to music, attend calls, and stay connected throughout the day.
Deep Bass Stereo Sound:
Experience rich bass and balanced stereo audio that enhances music, movies, gaming, and everyday entertainment with immersive sound quality.
Bluetooth 5.3 Stable Connectivity:
Powered by Bluetooth 5.3 technology, the TS02 delivers faster pairing, stable wireless connectivity, lower power consumption, and improved transmission performance.
Low Latency Game Mode:
Activate Game Mode for reduced audio delay, providing synchronized sound for gaming, streaming, and video playback.
IPX5 Water Resistance:
Designed with an IPX5 water-resistant rating, the earbuds can withstand sweat and light rain, making them ideal for workouts and outdoor activities.
Comfortable In-Ear Fit:
The ergonomic lightweight design offers a secure and comfortable fit for extended listening sessions without discomfort.
Smart Touch Controls:
Manage music playback, calls, and voice assistant functions effortlessly using intuitive touch controls on the earbuds.
Type-C Fast Charging:
The compact charging case supports convenient USB Type-C charging, ensuring faster and more efficient recharging.
Built for powerful sound, long battery life, and everyday convenience, the HOTTU TS02 Boom X True Wireless Earbuds are perfect for music lovers, professionals, gamers, and fitness enthusiasts.
Specifications
Model: TS02 (Boom X)
Product Type: True Wireless Earbuds
Bluetooth Version: 5.3
Audio Feature: Deep Bass, Stereo Sound, Quad Mic ENC
Noise Cancellation: Environmental Noise Cancellation (ENC)
Playtime: Up to 40 Hours (with Charging Case)
Water Resistance: IPX5
Transmission Distance: Up to 10m
Charging Port: USB Type-C
Control Type: Touch Control
Design: In-Ear
Usage: Music, Calls, Gaming & Sports
What's in the Box
Wireless Earbuds × 2
Charging Case × 1
USB Type-C Charging Cable × 1
User Manual × 1
Warranty Policy
All HOTTU products come with a 1-year warranty, covering technical faults only (excluding physical damage).
Warranty claims require:
- Original invoice or E-Warranty card.
- The product must be in unaltered condition (no tampering or unauthorized repairs).
The warranty period will continue from the original purchase date.
Note:
For all approved replacement or return cases, HOTTU will ship the replacement product to the customer free of charge (no outbound delivery fee).
However, the customer is responsible for delivering or sending the defective product to the nearest HOTTU warehouse, service center, or retail outlet for inspection. This can be done via:
- Courier service (at the customer’s expense), or
- In-person drop-off at an authorized HOTTU location.
Once the returned product is received and verified, the replacement unit will be dispatched to the customer without any delivery cost.
⚠️ Please note: Products sent without prior approval from our support team may be declined at our facility.
Conditions Where Replacement Is Not Applicable
Replacement or exchange will not be provided in the following cases:
- Dissatisfaction with product look, color tone, or sound quality of a defect-free item.
- Physical damage not reported within 24 hours of delivery.
- Electrical surge, user-inflicted damage, or liquid spillage.
- Product tampered, repaired by unauthorized persons, or misused.
- Pest, pet, or rodent damage, or exposure to extreme temperatures.
- Regular wear and tear from daily usage.
Return & Exchange Policy
At HOTTU, we are committed to delivering quality products and ensuring a smooth experience for all our customers. Please review our Return and Exchange Policy carefully before placing your order.
Return Policy
HOTTU does not offer product returns once an item has been delivered and unsealed/opened by the customer. We encourage all customers to review product details, specifications, and compatibility before confirming their purchase.
Exchange Policy
If your product shows any technical defect or manufacturing issue, you may request an exchange within 7 days of receiving your order, with a product of the same value or by paying the price difference. Exchange will only be processed after a physical inspection by our team.
Warranty/Exchange Conditions
A replacement is applicable if:
- The product is defective or malfunctioning.
- The product has missing accessories upon delivery.
- The product arrives physically damaged (must be reported within 24 hours of delivery).
If no fault or damage is found after inspection, the same product will be returned to the customer.
If the product or variant (color/model) is out of stock during the replacement process, an alternate product of equal value will be offered. Warranty coverage will continue from the original purchase date.
How to Request a Replacement
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Report your issue within the stipulated time:
- Technical or functional defect: within 7 days
- Physical damage or missing item: within 24 hours
- Share your Order ID and product photos/videos clearly showing the issue.
- Our support team will verify your claim within 48 business hours and guide you through the next steps.
To Submit a Claim or Report an Issue
If you’ve received a defective, damaged, or incorrect item, please contact our support team through any of the following channels:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Contact & Support
For any assistance regarding returns, replacements, or product issues, please contact:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Our team will respond within 24–48 business hours.
