HOTTU NB02 Neckband Earphones – ENC, 100 Hours Playtime & Bluetooth 6.0
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HOTTU NB02 Neckband Earphones – ENC, 100 Hours Playtime & Bluetooth 6.0
ENC Noise Cancellation:
The HOTTU NB02 neckband earphones feature ENC technology that reduces background noise, ensuring clear and uninterrupted voice calls even in noisy environments.
100 Hours Extended Playtime:
Enjoy ultra-long listening sessions with up to 100 hours of playback time, making it perfect for travel, work, and daily use without frequent charging.
Bluetooth 6.0 Connectivity:
Equipped with advanced Bluetooth 6.0 technology for faster pairing, stable connections, and efficient power consumption.
Rich Sound & Deep Bass:
Delivers powerful bass and balanced audio performance for an immersive music, call, and entertainment experience.
Ergonomic Neckband Design:
Designed for comfort and stability, the lightweight neckband sits securely around your neck for all-day wear.
Magnetic Earbuds:
Built-in magnets allow the earbuds to snap together when not in use, preventing tangling and adding convenience.
Type-C Fast Charging:
Recharge quickly with modern Type-C charging support, ensuring minimal downtime between uses.
Multi-Function Controls:
Easily control music playback, calls, and volume with intuitive button controls on the neckband.
TF Card Playback Support:
Play music directly via TF card without needing a smartphone, offering added flexibility and convenience.
Built for performance, endurance, and everyday convenience, the HOTTU NB02 Neckband Earphones are ideal for users who need long battery life and reliable wireless audio.
Specifications
Model: NB02
Product Type: Wireless Neckband Earphones
Connectivity: Bluetooth 6.0
Playback Time: Up to 100 Hours
Battery Capacity: 800mAh
Charging Time: 2 Hours
Charging Type: Type-C
Transmission Distance: 10–20m
Audio Feature: Deep Bass, ENC
Control Type: Button Control
Additional Feature: TF Card Support
What’s in the Box
Neckband Earphones × 1
Charging Cable × 1
Ear Tips × 3
Warranty Card × 1
Warranty Policy
All HOTTU products come with a 1-year warranty, covering technical faults only (excluding physical damage).
Warranty claims require:
- Original invoice or E-Warranty card.
- The product must be in unaltered condition (no tampering or unauthorized repairs).
The warranty period will continue from the original purchase date.
Note:
For all approved replacement or return cases, HOTTU will ship the replacement product to the customer free of charge (no outbound delivery fee).
However, the customer is responsible for delivering or sending the defective product to the nearest HOTTU warehouse, service center, or retail outlet for inspection. This can be done via:
- Courier service (at the customer’s expense), or
- In-person drop-off at an authorized HOTTU location.
Once the returned product is received and verified, the replacement unit will be dispatched to the customer without any delivery cost.
⚠️ Please note: Products sent without prior approval from our support team may be declined at our facility.
Conditions Where Replacement Is Not Applicable
Replacement or exchange will not be provided in the following cases:
- Dissatisfaction with product look, color tone, or sound quality of a defect-free item.
- Physical damage not reported within 24 hours of delivery.
- Electrical surge, user-inflicted damage, or liquid spillage.
- Product tampered, repaired by unauthorized persons, or misused.
- Pest, pet, or rodent damage, or exposure to extreme temperatures.
- Regular wear and tear from daily usage.
Return & Exchange Policy
At HOTTU, we are committed to delivering quality products and ensuring a smooth experience for all our customers. Please review our Return and Exchange Policy carefully before placing your order.
Return Policy
HOTTU does not offer product returns once an item has been delivered and unsealed/opened by the customer. We encourage all customers to review product details, specifications, and compatibility before confirming their purchase.
Exchange Policy
If your product shows any technical defect or manufacturing issue, you may request an exchange within 7 days of receiving your order, with a product of the same value or by paying the price difference. Exchange will only be processed after a physical inspection by our team.
Warranty/Exchange Conditions
A replacement is applicable if:
- The product is defective or malfunctioning.
- The product has missing accessories upon delivery.
- The product arrives physically damaged (must be reported within 24 hours of delivery).
If no fault or damage is found after inspection, the same product will be returned to the customer.
If the product or variant (color/model) is out of stock during the replacement process, an alternate product of equal value will be offered. Warranty coverage will continue from the original purchase date.
How to Request a Replacement
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Report your issue within the stipulated time:
- Technical or functional defect: within 7 days
- Physical damage or missing item: within 24 hours
- Share your Order ID and product photos/videos clearly showing the issue.
- Our support team will verify your claim within 48 business hours and guide you through the next steps.
To Submit a Claim or Report an Issue
If you’ve received a defective, damaged, or incorrect item, please contact our support team through any of the following channels:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Contact & Support
For any assistance regarding returns, replacements, or product issues, please contact:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Our team will respond within 24–48 business hours.
