HOTTU NB01 Wireless Neckband – 20 Hours Playtime, Deep Bass & ENC
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7 Day Replacement
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HOTTU NB01 Wireless Neckband – 20 Hours Playtime, Deep Bass & ENC
20 Hours Long Playtime: The HOTTU NB01 wireless neckband delivers up to 20 hours of continuous playback, making it perfect for long listening sessions, travel, and daily use without frequent charging.
Deep Bass Audio Experience: Designed for music lovers, it offers powerful bass with clear mids and highs, ensuring an immersive listening experience for all types of content.
ENC Noise Cancellation: Equipped with Environmental Noise Cancellation (ENC), it enhances call clarity by reducing background noise, making conversations clearer even in noisy environments.
Low Latency Gaming Mode: Enjoy a smooth and lag-free audio experience while gaming or watching videos, thanks to optimized low latency performance.
Bluetooth 5.0 Connectivity: Provides fast pairing, stable connection, and efficient power usage across a wide range of devices including smartphones, tablets, and laptops.
Magnetic Earbuds Design: Built-in magnets allow the earbuds to snap together when not in use, preventing tangling and making it easy to carry around.
Comfortable Neckband Fit: Lightweight and ergonomically designed neckband ensures all-day comfort, whether you're working, commuting, or exercising.
Sweat-Resistant & Durable: Suitable for workouts and outdoor use, the durable design resists sweat and everyday wear.
Type-C Charging Convenience: Comes with modern Type-C charging support for faster and more convenient recharging.
Built for performance, comfort, and everyday reliability, the HOTTU NB01 Wireless Neckband is an ideal companion for music, calls, and gaming.
Specifications
Model: NB01
Bluetooth Version: 6.0
Playback Time: Up to 20 Hours
Charging Time: ~1.5 Hours
Transmission Distance: Up to 10m
Charging Type: Type-C
Battery Capacity: 200mAh
Audio Features: Deep Bass, ENC
Design: Neckband with Magnetic Earbuds
What’s in the Box
Neckband × 1
Charging Cable × 1
Ear Caps × 3
Warranty Card × 1
Warranty Policy
All HOTTU products come with a 1-year warranty, covering technical faults only (excluding physical damage).
Warranty claims require:
- Original invoice or E-Warranty card.
- The product must be in unaltered condition (no tampering or unauthorized repairs).
The warranty period will continue from the original purchase date.
Note:
For all approved replacement or return cases, HOTTU will ship the replacement product to the customer free of charge (no outbound delivery fee).
However, the customer is responsible for delivering or sending the defective product to the nearest HOTTU warehouse, service center, or retail outlet for inspection. This can be done via:
- Courier service (at the customer’s expense), or
- In-person drop-off at an authorized HOTTU location.
Once the returned product is received and verified, the replacement unit will be dispatched to the customer without any delivery cost.
⚠️ Please note: Products sent without prior approval from our support team may be declined at our facility.
Conditions Where Replacement Is Not Applicable
Replacement or exchange will not be provided in the following cases:
- Dissatisfaction with product look, color tone, or sound quality of a defect-free item.
- Physical damage not reported within 24 hours of delivery.
- Electrical surge, user-inflicted damage, or liquid spillage.
- Product tampered, repaired by unauthorized persons, or misused.
- Pest, pet, or rodent damage, or exposure to extreme temperatures.
- Regular wear and tear from daily usage.
Return & Exchange Policy
At HOTTU, we are committed to delivering quality products and ensuring a smooth experience for all our customers. Please review our Return and Exchange Policy carefully before placing your order.
Return Policy
HOTTU does not offer product returns once an item has been delivered and unsealed/opened by the customer. We encourage all customers to review product details, specifications, and compatibility before confirming their purchase.
Exchange Policy
If your product shows any technical defect or manufacturing issue, you may request an exchange within 7 days of receiving your order, with a product of the same value or by paying the price difference. Exchange will only be processed after a physical inspection by our team.
Warranty/Exchange Conditions
A replacement is applicable if:
- The product is defective or malfunctioning.
- The product has missing accessories upon delivery.
- The product arrives physically damaged (must be reported within 24 hours of delivery).
If no fault or damage is found after inspection, the same product will be returned to the customer.
If the product or variant (color/model) is out of stock during the replacement process, an alternate product of equal value will be offered. Warranty coverage will continue from the original purchase date.
How to Request a Replacement
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Report your issue within the stipulated time:
- Technical or functional defect: within 7 days
- Physical damage or missing item: within 24 hours
- Share your Order ID and product photos/videos clearly showing the issue.
- Our support team will verify your claim within 48 business hours and guide you through the next steps.
To Submit a Claim or Report an Issue
If you’ve received a defective, damaged, or incorrect item, please contact our support team through any of the following channels:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Contact & Support
For any assistance regarding returns, replacements, or product issues, please contact:
- WhatsApp / Phone: +92-370-0827627
- Email: hottutech@gmail.com
Our team will respond within 24–48 business hours.
